Money-Back Policy

These rules apply to prepaid advisory programs listed on streamhubs.digital where a formal invoice identifies Streamhubs as seller. Third-party hardware or pure procurement passes remain governed by those vendors.

Remote purchasers acting as consumers may withdraw within fourteen calendar days of purchase unless services commenced with express consent. Business purchasers follow contracted milestones instead.

Full refunds occur when Streamhubs cancels a cohort before kickoff or when deliverables promised in writing fail entirely due to our fault within the opening sprint.

When partial workshops delivered value, refunds align with unused segments documented through attendance logs and artifact delivery timestamps.

Custom photography, rush vendor deposits, or completed onsite audits become non-refundable once vendors invoice Streamhubs even if broader programs pause.

Email refund requests to studio@streamhubs.digital with invoice references. Verified approvals process within fourteen business days using the original payment path unless banking rules prohibit it.

Consumers may escalate disputes through Korea Consumer Agency mediation or courts preserving mandatory protections. Nothing here limits irreversible statutory rights. Registered inquiries: studio@streamhubs.digital · +82 056 919 122 · 520 황골7길, Daejeon, Daejeon 20049, South Korea